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small{font-size:11.5px;color:var(--dove);display:flex;align-items:center;gap:6px;margin-top:2px}.cdot{width:7px;height:7px;border-radius:50%;background:#6fe09a;display:inline-block}.chat-x{background:none;border:none;color:#fff9;font-size:15px}.chat-x:hover{color:#fff}.chat-log{flex:1;overflow-y:auto;padding:16px;background:var(--fog)}.bub{max-width:85%;border-radius:14px;padding:10px 14px;font-size:14px;line-height:1.45;margin-bottom:10px}.bub.bot{background:#fff;box-shadow:var(--shadow-soft);color:var(--ink)}.bub.user{background:var(--ink);color:#fff;margin-left:auto}.bub.typing{display:flex;gap:4px;width:56px}.bub.typing i{width:6px;height:6px;border-radius:50%;background:var(--dove);animation:blink 1.2s infinite}.bub.typing i:nth-child(2){animation-delay:.2s}.bub.typing i:nth-child(3){animation-delay:.4s}@keyframes blink{0%,to{opacity:.25}50%{opacity:1}}.ticket-box{background:#fff;border-radius:14px;box-shadow:var(--shadow-soft);padding:14px;margin-bottom:10px}.ticket-box b{font-size:14px;display:block;margin-bottom:9px}.ticket-box input,.ticket-box textarea{width:100%;background:var(--fog);border:1px solid var(--hairline);border-radius:12px;font-family:var(--sans);font-size:13.5px;padding:10px 12px;margin-bottom:8px;color:var(--ink);resize:none}.ticket-box input:focus,.ticket-box textarea:focus{outline:none;border-color:var(--ink)}.ticket-box .btn-ink{width:100%;font-size:14px}.chat-input{display:flex;gap:8px;padding:12px;background:#fff;border-top:1px solid var(--hairline)}.chat-input input{flex:1;background:var(--fog);border:1px solid var(--hairline);border-radius:9999px;font-family:var(--sans);font-size:14px;padding:11px 16px;color:var(--ink)}.chat-input input:focus{outline:none;border-color:var(--ink)}.chat-send{width:42px;height:42px;border-radius:50%;border:none;background:var(--ink);color:#fff;font-size:17px;flex:none}.chat-send:hover{background:#000}.chat-human{background:#fff;border:none;border-top:1px solid var(--hairline);padding:10px;font-size:12.5px;color:var(--graphite);width:100%}.chat-human:hover{color:var(--ink)}.rv{opacity:0;transform:translateY(18px);transition:opacity .7s ease,transform .7s cubic-bezier(.16,1,.3,1)}.rv.in{opacity:1;transform:none}@media(prefers-reduced-motion:reduce){.rv{opacity:1;transform:none}}@media(max-width:980px){.head-nav{display:none}.hero .wrap,.rate-grid,.seal-grid{grid-template-columns:1fr}.proc-ledger,.plate-grid{grid-template-columns:1fr 1fr}.edge-row{grid-template-columns:50px 1fr}.edge-row p{grid-column:2}.colo-grid{grid-template-columns:1fr 1fr}}@media(max-width:560px){.plate-grid,.colo-grid,.proc-ledger{grid-template-columns:1fr}section{padding:60px 0}}